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Delivery & collection service

Call us today on 01386 244430

YOUR PERSONAL DATA:

What we need

Holden Garden Machinery will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location based information.

This does however include:

  • Name
  • Email
  • Phone
  • Company name
  • Website

Why we need it

We need to know your basic personal data in order to provide you with notice writing and analysis services in line with this overall contract. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.

The web forms will collect the information upon submission, we then use this information in order to contact yourself as per your request.

What we do with it

All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the European Union. No 3rd parties have access to your personal data unless the law allows them to do so.

We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.

Do you transfer data outside the European Economic Area (EEA)?

We do not transfer any data outside of the EEA.

How long we keep it

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 2 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. Please contact via the details are the end of the policy if you wish to have you details destroyed.

What are your rights?

If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact Holden Garden Machinery who will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

How to get in touch with us?

If you would like to contact our Data Controllers then please contact Holden Garden Machinery     using the details below.

Weston Industrial Estate,

Honeybourne,

Evesham,

Worcestershire

WR11 7QB

Hear from our many happy customers!

I have been looking for an Efco Tuareg for some time. I came across Holden Garden Machinery on line and contacted them. From dealing with James Holden over the last 3 weeks I can say I am totally impressed. Proper old school customer service. Keeping me up to date with my order, sorting delivery, I’m over an hour away and a great price. Also a massive thanks to James who delivered it. A real genuine nice guy.

James Turpin, July 2021

Wonderful experience. James & James are second to none. Very knowledgeable in all areas. So helpful & friendly, would recommend to all friends & family. Great place & quick turn around at affordable prices. Thanks again both, will definitely be back!!

Lucy Hughes, Jan 2021

I have been using Holden to maintain, purchase and hire equipment. They always provide a great service and have fantastic knowledge. I would highly recommend Holden.

Adam Lee, Dec 2020